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RMA Return Service

RMA Return Service

SKU:RMA_SERVICE

Regular price $0.00
Regular price Sale price $0.00
Sale Sold out
Shipping calculated at checkout.
20+ in stock
If you've contacted us and we've instructed you to send us hardware for inspection, repair, replacement, or refund, this is what you want to 'buy now' and complete the transaction with. By doing this, you will effectively set up an RMA and allow us to make sure you don't get lost in the shuffle. Please include the correct shipping address for sending the items back to you..
During checkout, PLEASE add comments to your order so we know what to do! That's what the comments section is for.

Send your return items to:
 
Moates.net
16848 Jefferson Hwy
Baton Rouge, LA 70817

All we ask is that you cover the shipment of your items back to us. We will cover Ground shipment of the repair/replacement back to you at no charge.

PLEASE use this option if you want to get your stuff back. Once you go through the order process for this item, you'll be given an option to print out the invoice / order sheet. Please do that, and include it with your shipment.

Also, if you want to get something else while you're at it and have it shipped back with your repaired/replaced product, just add those items to your cart.

Again, PLEASE add comments to this order to instruct me on how you want your issue handled, and add any tracking information for the package once it is sent to us.

If you do order additional items, then you can select any payment method you like and those items will be shipped back with your repaired/replaced item.

Thanks for your cooperation and help in keeping everyone on track!

Customer Reviews

Based on 40 reviews
98%
(39)
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S
Solymosi Zsolt
Correctness,speed,accuracy

The guys are extremely smart and helpful. It's very rare to meet such an attitude. I can only recommend them to everyone. Thank you very much for your help, also from Hungary.

S
Sean McKay
Top Notch

I have an APU1 that had a failure to burn. Contacted Moates to see if it can be fixed and they took care of me 100%. Absolutely recommend! Absolutely amazing service. My APU1 works as it should now. Extremely happy with my experience!

J
Jonno Fowler
Fantastic service 👏

I sent in a Demon2 for an issue I was unable to resolve despite all attempts. Although Moates were unable to locate/replicate the fault I had, they replaced the Demon2 with a new one. All issues were resolved.
Customer service is 2nd to none. Thank you Craig and team 🙏

X
Xue Yang
Excellent services

Sent my ecu in and was taken care of. Great guys

D
David Claflin

Prompt and hassle free service like always!!

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